At ebikez, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, you may return it under the following conditions:

Eligibility

• Returns are accepted within 14 days of receiving your order.

• Items must be unused, unwashed, and in the original packaging.

• We do not accept returns for final sale items or digital products.

Return Process

To initiate a return:

1. Contact our support at support@ebikez.store with your order number.

2. We will provide you with return instructions and the return shipping address.

3. Once we receive and inspect the item, we will process your refund.

4. Return method In store , By mail
5. You will get your money in 7 days

Return Shipping

• Return shipping costs are the customer’s responsibility.

• We recommend using a trackable shipping service.