These terms govern your access to and use of Ebikez’s website and services. By using our website, you agree to the following:

1. Orders

All orders are subject to availability and acceptance. You will receive an order confirmation once your payment is processed.

2. Payment

We accept major credit cards, debit cards, and other secure payment methods. All transactions are encrypted.

3. Shipping & Delivery

  • Handling Time: 1–2 business days

  • Shipping Time: 3–5 business days
    Shipping delays may occur during peak periods or due to circumstances beyond our control.

4. Returns & Refunds

Customers have up to 14 days after receiving their order to request a return. Items must be unused and in original packaging. Refunds are processed once the returned item is received and inspected.

5. Liability

We are not liable for any indirect, incidental, or consequential damages related to the use of our products or services.